Reference Knowledge Management Case Studies

Reference Knowledge Management Case Studies

Content Management Tool Business Case - HOME Content Management Tool Business Case Tools for Organizing Business Knowledge by Thomas W. Malone, The vision of the MIT Process Handbook Project is the creation of a systematic and powerful method of organizing and sharing business knowledge. "Organizing Business Knowledge: The MIT Process Handbook presents the key findings of a multidisciplinary research group at MIT's Sloan School of Management that has worked for over a decade to lay the foundation for just such a comprehensive system. It does so by focusing on the process itself. The book proposes a set of ...

Case Customer Management Relationship - HOME Case Customer Management Relationship Accelerating Customer Relationships Using Crm and Relationship Technologies by Ronald S. Swift, Leverage people, processes, activities, information, and technologies to... Acquire new, more profitable customers Build long-term customer loyalty Serve every customer as an individual Drive powerful marketing opportunities Increase profits and shareholder value! The start-to-finish guide to breakthrough customer relationship management! In "Accelerating Customer Relationships," a world-renowned CRM expert shows you how to build knowledge "infostructures" that deliver breakthrough profitability and customer loyalty. Ronald S. Swift walks you step by step through integrating ...

Knowledge Management Consulting - HOME Knowledge Management Consulting The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System by Amrit Tiwana, X The #1 practical knowledge management implementation guide--now completely updated!Incremental, results-driven techniques that build on existing knowledge and infrastructureCovers planning, design, development, deployment, and management Powerful new solutions for measuring the ROI of KM platforms In "The Knowledge Management Toolkit, Second Edition," leading consultant Amrit Tiwana walks step by step through the development of a state-of-the-art enterprise Knowledge Management Platform. Thoroughly revised to reflect today's latest tools, ...

Accounting Book Case Information Reading System - HOME Accounting Book Case Information Reading System Accounting Information Systems: Cases and Readings by Merle P. Martin, Addressing technology's impact on traditional clerical and decision-making accounting processes, the authors of "Accounting Information Systems Cases and Readings" have, through their experience in the field, compiled a casebook of "current AIS cases." The cases--featuring undisguised companies, real companies whose identities are disguised in order to allow the case specifics to be geared to the classroom, and fictitious companies used as a gathering of separate, but real issues reflecting the authors' practitioner experiences-- ...

Content Ireland Management Solution - HOME Content Ireland Management Solution Content Management Leadership Strategies: Top Ceos on Growth Strategies and the Future of Content Management Solutions Chapters Include: Jim Wanner, Chief Executive Officer, KeyMark, Inc. - Content Management: ?An Explosive Industry?; A.J. Hyland, President & Chief Executive Officer, Hyland Software, Inc. ? ?Selecting the Right Vendor?; Mark Fasciano, Chairman and Chief Executive Officer, FatWire Software ? ?Avoiding Content Management Disasters through Partnerships?; Wing Yu, Chief Executive Officer, FinancialContent, Inc. ? ?Obtaining and Retaining Clients?; Ray Schiavone, President & Chief Executive Officer, Arbortext, Inc. ? ?A 21st-Century Revolution in Content Management?; Ramana Rao, Founder & ...

Reference Education Product and Services - HOME Reference Education Product and Services Building Professional Services by Thomas E. Lah, How to build a winning professional services organization. Companies worldwide are discovering outstanding growth opportunities in professional services-but building professional services organizations at "product-centric" firms can be extremely challenging. Now, three leading experts present a comprehensive guide to creating professional services organizations, managing them to maturity, and delivering both quality services and superior margins. Building Professional Services introduces a complete, practical framework for delivering the full spectrum of professional services--from support and education services to managed, consulting, and productized services. Managing the professional services business at every ...

Application Customer Management Relationship Software - HOME Application Customer Management Relationship Software Management Information Systems by Jane P. Laudon, Information systems knowledge is essential for creating competitive firms, managing global corporations, and providing useful products and services to customers. This book introduces management information systems that readers will find vital to their professional success. Emphasizes the digital integration of the firm through enterprise applications (management of the supply chain, customer relationships, enterprise systems, and knowledge). Offers vivid examples, engaging and interactive exercises, and the most up-to-date information to illustrate the impact of information technology on business. Highlights ...

Finance International Management System - HOME Finance International Management System Managing Explosive Corporate Growth by Steven M. Bragg, As paradoxical as it sounds, one of the toughest problems facing many of today's most successful companies is success itself. Like living organisms, companies are complex networks of interdependent systems--and unless managers recognize and swiftly implement the changes to those systems required by a sudden surge in demand, a booming business can easily go bust under the strain. Recent history abounds with examples of companies whose overnight success led to morning-after failure because their managers, like most ...

Knowledge Logistics Management - HOME Knowledge Logistics Management Special Events: Event Leadership for a New World From the foremost authority on event management A comprehensive, totally up-to-date guide to your career in the rapidly changing global event management business With the event planning industrys emergence as a mainstream career choice combined with new global economic realities those who work in this exciting field must keep up with the times in order to grow and succeed. Event professionals must master the specialized skills to transition from event manager to event leader. In thi new Fourth Edition, ...

Business Process Management Tool - HOME Business Process Management Tool Financial Business Process Improvement for Effective Budgeting and Financial Reporting by Nils H. Rasmussen, X As a company’ s financial executives inevitably come and go, there is little time or attention paid to improving the essential budgeting and financial reporting processes that in fact dramatically affect a business’ s performance. New software has little effect when incorporated into inefficient routines and when new management styles fail to address fundamental procedural problems. Applying the famed 80/20 rule– improving 800f processes in 200f the time that it would take to improve 100%– four operational experts go straight to the heart of the matter, laying out a compelling blueprint for improving ...

Construction Construction Management Portfolio - HOME Construction Construction Management Portfolio Knowledge Management in the Construction Industry: A Socio-Technical Perspective Knowledge Management in the Construction Industry: A Socio-Technical Perspective presents a portfolio of concepts, methods, models, and tools supported by real life case studies from various corners of the globe providing insights into the management of knowledge in the construction industry. Untangling the hype from the reality, practical means of implementing knowledge management in the construction industry through various mechanisms and tools are demonstrated. For the practitioner, it provides practical insights and experiences from real life cases, ...

Accounting Cost Guide Study - HOME Accounting Cost Guide Study Schaum's Quick Guide to Business Finance: 201 Decision-Making Tools for Business, Finance, and Accounting Students by Joel G. Siegel, Business and finance answers in a flash! Quick business and finance answers at your fingertips--that's what this unique book gives you! It has 201 major formulas with quick, clear explanations that you can grasp and put to use in seconds. Perfect for college and graduate students in business, finance, marketing, operations, management, and accounting, this comprehensive, portable quick reference lets you speedily review formulas in your current courses, and get ahead of the curve in coursework to come. It's such a handy source for fast, complete, and reliable problem-solving that many business people keep it ...

Small Business Management Training - HOME Small Business Management Training Project Management: The Complete Guide for Every Manager by Clifford F. Gray, Essential reading for passing the Certified Project Manager exam! The First Book to Combine Operational and Human Skills into a Flexible, Proactive Project Management Framework The ability to effectively manage projects is a, if not "the, key skill for managers in today's bare-bones, hyperspeed workplace. Still, in most organizations, comprehensive project management training programs remain more the exception than the rule, leaving managers to make up the rules--and pick up the pieces--as ...

Content Management System - HOME Content Management System Professional Content Management Systems: Handling Digital Media Assets Although content has been around for a long time, the problem of managing and finding it has grown substantially over the last decade. This is a clue to the increase in number of output channels and the amount of content being produced. With the pressure to produce more faster whilst retaining quality, considerable improvements in efficiency are required. Emerging digital formats and digital production tools make fully digital media production without using physical carriers possible. Based on that, file-based production, ...

Computer Engineering Information - HOME Computer Engineering Information Knowledge Engineering and Management: The CommonKADS Methodology by Guus Schreiber, The disciplines of knowledge engineering and knowledge management are closely tied. Knowledge engineering deals with the development of information systems in which knowledge and reasoning play pivotal roles. Knowledge management, a newly developed field at the intersection of computer science and management, deals with knowledge as a key resource in modern organizations. Managing knowledge within an organization is inconceivable without the use of advanced information systems; the design and implementation of such systems pose great organization as well as ...

Internet Content Management System - HOME Internet Content Management System Microsoft Content Management Server 2002: A Complete Guide by Bill English, ""This is one of those rare books that you will read to learn about the product and keep rereading to find those tidbits that you missed before."--Gary Bushey, SharePoint Server MVP Content Management Server (CMS) is fast becoming a vital content-management tool that helps administrators and developers handle the ever-increasing amount of content on their Web sites. However, an authoritative source of product information has been missing . . . until now. "Microsoft Content Management Server 2002: ...

Harvard Business School Cases - HOME Harvard Business School Cases Managerial Statistics: A Case-Based Approach (with CD-ROM and Harvard Cases) Discover everything you need to prepare for success in business statistics today with this advanced, case-based approach to regression analysis. You'll begin by reviewing basic probability before moving into a strong topical coverage of hypothesis testing and regression analysis with an emphasis on relevant examples, business cases, and applications. Leading Harvard Business School cases and numerous end-of-chapter cases and problems written by the authors illustrate the use of statistics and regression analysis ...

Web Content Management System Component - HOME Web Content Management System Component Oracle Portal Bible with CDROM by Rick Greenwald, If Oracle9iAS Portal can do it, you can do it too … Oracle' s revamped, browser-based technology for information portals delivers everything you need to create a complete information portal, which can include forms, charts, reports, content collections, and a variety of information from the Web. And this authoritative reference provides all the information you need to master portlet creation, database browsing, application development, component management, performance monitoring, and the other capabilities of Portal. Written by two veteran database developers, this encyclopedic guide will help you extend the rich functionality of Portal — and create powerful, ...

3rd Edition Health Research Science Technique - HOME 3rd Edition Health Research Science Technique Applications of Case Study Research by Robert K. Yin, A companion to Robert Yin's highly successful textbook Case Study Research: Design and Methods (3rd Edition, 2003), Applications of Case Study Research, Second Edition discusses numerous completed case studies on a variety of topics and includes examples using specific case study techniques and principles. The topics emphasize institutional and organizational phenomena, such as education, law enforcement, public health, economic development, and job training. From design to reporting, the applications identify and suggest solutions to problems commonly ...

Hosting Quality Unix Web - HOME Hosting Quality Unix Web Strategies for Web Hosting and Managed Services by Doug Kaye, The ultimate road map to building a successful web-hosting strategy There are more than 30 million web sites worldwide, and nearly every one of them is running at one of more than 15,000 web-hosting services. IT executives and managers are in need of a blueprint to understand the services available to them– – one that will help them determine what they need, where to find it, and how to manage it. This book is the only one of its kind to provide professionals with a ...

Business Event Hospitality Management - HOME Business Event Hospitality Management Special Events: Event Leadership for a New World From the foremost authority on event management A comprehensive, totally up-to-date guide to your career in the rapidly changing global event management business With the event planning industrys emergence as a mainstream career choice combined with new global economic realities those who work in this exciting field must keep up with the times in order to grow and succeed. Event professionals must master the specialized skills to transition from event manager to event leader. In thi new Fourth ...

Software Configuration Management Tool - HOME Software Configuration Management Tool Software Configuration Management Patterns: Effective Teamwork, Practical Integration by Stephen P. Berczuk, Effective software configuration management (SCM) strategies promote a healthy, team-oriented culture that produces better software. "Software Configuration Management Patterns alleviates software engineers' most common concerns about software configuration management--perceived rigidity and an overemphasis on process. Through the use of patterns, the authors show that a properly managed workflow can avert delays, morale problems, and cost overruns. The patterns approach illustrates how SCM can be easily and successfully applied in small- to mid-size organizations. ...

Information Maintenance Management System - HOME Information Maintenance Management System The Cisa Prep Guide: Mastering the Certified Information Systems Auditor Exam by John B. Kramer, The first commercially available book to offer CISA study material The CISA certification is a prerequisite for many audit and security job postings in the marketplace today. Becom-ing certified takes years of experience and exposure to information systems and risk and control techniques. In this book, John Kramer refers to his own experiences as an auditor and an audit manager to offer you some unique insight to passing the CISA exam, performing ...

Crm Customer Ecrm Management Relationship - HOME Crm Customer Ecrm Management Relationship Accelerating Customer Relationships Using Crm and Relationship Technologies by Ronald S. Swift, Leverage people, processes, activities, information, and technologies to... Acquire new, more profitable customers Build long-term customer loyalty Serve every customer as an individual Drive powerful marketing opportunities Increase profits and shareholder value! The start-to-finish guide to breakthrough customer relationship management! In "Accelerating Customer Relationships," a world-renowned CRM expert shows you how to build knowledge "infostructures" that deliver breakthrough profitability and customer loyalty. Ronald S. Swift walks you step by step through integrating every customer touchpoint: retail, Web, call center, and beyond. Swift covers every ...

Information On Bacterium - HOME Information On Bacterium Mad Cows and Mother's Milk: Case Studies in Risk Communication by Douglas Powell, Communicating the nature and consequences of environmental and health risks is one of the most problematic areas of public policy Western democracies. Given the perceived risks associated with the food we eat, chemicals the environment, and modern technologies, consumers need clear and timely explanations of the nature of those risks - but they rarely get them. Using a series of case studies, Douglas Powell and William Leiss outline the crucial role of risk management dealing with ...

Web Design Hosting - HOME Web Design Hosting Real Web Project Management: Case Studies and Best Practices from the Trenches with CDROM by Thomas J. Shelford, The process of designing and building today's dynamic Web applications comes with a host of challenges not typically solved by traditional project management methodologies. A wealth of practical resources, "Real Web Project Management: Case Studies and Best Practices from the Trenches" is a book of solutions for designing, managing, and delivering virtually any type of Web-based project under even the most challenging of conditions. Based on solutions implemented from ...

Php Content Management System - HOME Php Content Management System Professional Content Management Systems: Handling Digital Media Assets Although content has been around for a long time, the problem of managing and finding it has grown substantially over the last decade. This is a clue to the increase in number of output channels and the amount of content being produced. With the pressure to produce more faster whilst retaining quality, considerable improvements in efficiency are required. Emerging digital formats and digital production tools make fully digital media production without using physical carriers possible. Based on that, file-based ...

Financial Management Solution - HOME Financial Management Solution Integrated Risk Management: Techniques and Strategies for Reducing Risk by Neil Doherty, Strategies for ENTERPRISE RISK MANAGEMENT - Synthesizing Insurance and Capital Market Risk.Risk management is an integral part of today's business arena. As we enter the 21st century, unprecedented global competition and razor-thin margins make the effective management of financial risk essential to corporate value, success - and survival.Integrated Risk Management combines today's best insurance and financial risk management strategies and products into innovative, effective solutions for managing a coporation's exposure to financial risks. ...

Web Based Content Management System - HOME Web Based Content Management System Web Services: A Technical Introduction by Harvey M. Deitel, Web Services A Technical Introduction Understand all this: What Web services are and how they workHow Web services can reduce costs andincrease efficiencyCore Web services technologies: XML, SOAP, WSDL and UDDIWeb-services security: emerging standardsthat can mitigate risk.NET and Java(TM) (JAXM, SAAJ and JAX-RPC) Web-services implementationsWeb services strategies from MicrosoftSun(R), IBM(R), HP(R), BEA(TM), and othersWeb services business modelsCase studies examining real companiesusing Web servicesAnd more... The technical professional's complete guide to the business andtechnology of Web services Written for IT managers, software developers and business professionals alike, this guide explains thebusiness and technology of Web services. Begin with an explanation of what Web ...

Management Software Tool - HOME Management Software Tool Handbook of Software Quality Assurance by G. Gordon Schulmeyer, The industry's top guide to software quality -- completely updated! Practical techniques for mission-critical and commercial software. Build a great software quality organization. Prepare for ASQ Software Quality Engineer Certification. Software quality assurance has never been more challenging -- nor more business-critical. In this completely updated guide, sixteen of the world's leading SQA experts share their practical experience with the full range of techniques available for managing software quality. Discover the best ways to organize, staff and improve your software quality organization. Learn how to make the most of inspections, software configuration management, Pareto charts, metrics, statistical methods, CASE tools and other key SQA tools and approaches. "Handbook of Software Quality Assurance, ...

Definition of Project Portfolio Management - HOME Definition of Project Portfolio Management Real Web Project Management: Case Studies and Best Practices from the Trenches with CDROM by Thomas J. Shelford, The process of designing and building today's dynamic Web applications comes with a host of challenges not typically solved by traditional project management methodologies. A wealth of practical resources, "Real Web Project Management: Case Studies and Best Practices from the Trenches" is a book of solutions for designing, managing, and delivering virtually any type of Web-based project under even the most challenging of conditions. Based on solutions ...

Customer Relationship Management Tool - HOME Customer Relationship Management Tool Customer Relationship Management Customer Relationship Management: Concepts and Tools is a breakthrough book that makes transparent the complexities of customer relationship management. The book views customer relationship management as the core business strategy that integrates internal processes and functions, and external networks, to create and deliver value to targeted customers at a profit. Customer relationship management is grounded on high quality customer data and enabled by information technology. The book is a comprehensive and fully developed textbook on customer relationship management . Although, it shows the roles of customer ...

Software Engineering Case Tool - HOME Software Engineering Case Tool Software Radio Architecture: Object-Oriented Approaches to Wireless Systems Engineering by Joseph Mitola, An engineer’ s guide to systems engineering of software-radio architectures As a crucial element of wireless technology, software radio is fast becoming a hot topic in the telecommunications field. This new book provides complete, up-to-date coverage of software radio architecture, discussing in detail functions, components, design procedures for complex radio systems, and large-scale software engineering methods such as UML and CORBA. The author bridges the inter-disciplinary gap in the field, covering ... deliver predictably robust performance without unnecessarily expensive hardware, economic principles, cost considerations, and marketplace trends– are also addressed. Coverage includes: Market-oriented technology trends on how software radio fits in with the larger telecommunications marketplaceComplexity drivers and their influence on hardware and software componentsSystem integration, emphasizing the management of processing capacity available on heterogeneous ASIC, FPGA, and DSP hardwareSubsystem material and the unique requirements that software radio brings to the hardware and software segments– antennas, RF conversion, ADC/DAC, pooled DSP, real-time operating systems, CORBA middleware, and radio software objectsRelevant areas of ...

Exercise Management: Concepts and Professional Practice (Book) : A complete guide to developing strategies for physical activity programs that meet the needs of every client...

Sport Facility Planning and Management (Book) : Students, practioners, and scholars will appreciate the book's global and multicultural perspective and the ...